Billing & Reconciliation

Transform carrier invoice chaos into clean, reliable financial data

The Problem We Solve

Manual Processing Burden

  • Downloading invoices from 5–10+ portals
  • Re-keying into spreadsheets/accounting
  • Matching thousands of line items
  • Validating against rate cards
  • Chasing unexplained surcharges
  • Creating ERP journal entries

Time Cost: 10–15 hours per week

Error-Prone Reconciliation

  • 5–8% carrier billing error rate
  • Unexpected surcharges
  • Rate card mismatches
  • Duplicate charges
  • Dimensional weight re-rating
  • Incorrect fuel surcharge

Financial Cost: 2–5% overpayment on shipping

Limited Visibility

  • Costs buried across systems
  • No consolidated carrier spend
  • Hard to find savings
  • P&L delayed by backlog
  • No surcharge trend insights
  • No carrier performance benchmarking

Strategic Cost: Lost leverage & optimization

Automated Invoice Processing

OCR upload, AI extraction, rate validation, and anomaly detection

1. Upload Any Format

  • PDF from carrier portals
  • CSV/Excel exports
  • EDI/XML feeds
  • Email forwarding
  • Direct carrier APIs
Demo placeholder: drag-and-drop invoice upload

2. AI Data Extraction

  • Carrier, account, invoice & period
  • Shipment lines & tracking
  • Base charges & surcharges
  • Taxes, totals, terms
  • Currency & FX rates

3. Auto Matching

  • Link charges to shipments
  • Match weight, dims, destination
  • Flag orphaned charges
  • Detect missing charges

4. Rate Validation

  • Compare to contracted rates
  • Expected vs actual cost
  • Dim weight re-rating checks
  • Surcharge applicability
  • Auto-generated dispute docs

5. Anomaly Detection

  • Duplicate invoices
  • Service level mismatches
  • Out-of-tolerance weights
  • Zone calculation errors
  • Unexpected surcharges

Multi-Carrier Support

Format-specific extraction for accuracy

  • Royal Mail, DPD (UK/Local), Evri
  • UPS, FedEx, DHL
  • Yodel, Parcelforce, TNT
  • Amazon Logistics (Seller Flex)
  • + 170 more carriers

ERP & Accounting Integration

Seamless exports with categorisation, allocation, tax handling and GL mapping

Direct API

  • QuickBooks (Online/Desktop)
  • Xero
  • Sage (50cloud, 200, Intacct)
  • SAP (B1, S/4HANA)
  • NetSuite
  • Microsoft Dynamics

File-Based Exports

  • CSV/Excel with mapping
  • IIF (QuickBooks Desktop)
  • OFX/QIF
  • Custom/proprietary formats
Output placeholder: export mapping to chart of accounts

Data Enrichment

  • Category by carrier & service
  • Surcharge grouping
  • Returns & duty fees
  • Cost centres & departments
  • Channel attribution
  • VAT & multi-currency

Financial Reporting & Analytics

Visibility that reveals savings and drives better decisions

Cost Analysis

  • Spend by carrier & service
  • Domestic, EU, international
  • Trends & budget vs actual
  • Cost per shipment & zone
  • Weight band comparisons

Surcharges Deep Dive

  • Fuel trends
  • Residential & extended area
  • Additional handling & address correction
  • Weekend delivery premiums

Performance vs Cost

  • Cost per successful delivery
  • Redelivery & exceptions
  • Returns cost by carrier
  • Efficiency benchmarking

Reconciliation & Compliance

Matching Analysis

  • % invoices fully matched
  • Unmatched shipments
  • Orphaned & missing charges
  • Status by carrier

Billing Discrepancies

  • Overcharges with evidence
  • Service level errors
  • Weight/dimension disputes
  • Unauthorized surcharges
  • Total dispute value

Rate Card Compliance

  • Actual vs contracted rates
  • Compliance % by carrier
  • Unnotified increases
  • Volume tiers & minimums
  • Full audit trail

Profitability Analysis

By Customer

  • Highest cost customers
  • Shipping cost vs revenue
  • Free-shipping threshold breaches
  • Low-margin flags

By Product

  • SKUs with highest cost
  • Dimensional weight impact
  • Packaging recommendations
  • Profit after shipping

Channels & Regions

  • Amazon, eBay, website, B2B
  • Fees + shipping totals
  • Urban vs rural variance
  • International profitability
  • Zone optimization

Savings Opportunities

Automated Recommendations

  • “Switch 23% of Zone 8 to Carrier B for £4,500 monthly savings”
  • “Consolidate small packages to cut residential surcharges by 15%”
  • “Renegotiate Royal Mail rates—volume threshold achieved”
  • “31 addresses trigger correction fees—cleanse CRM”

Dispute Management

  • Auto-generated dispute packs
  • Submission tracking
  • Credit memo management
  • Historical reconciliation records

Ready to Eliminate Invoice Headaches?

Save 10–15 hours per week and recover 2–5% of shipping spend through error detection and rate validation.